Dear Ovid Customer:

Since the release of OvidSP on October 25th, 2007, we have received a tremendous amount of feedback from customers across the globe as they begin to use the new platform and share it with their users. We are taking into account the suggestions many of you have offered on additional enhancements you think would go even further toward improving the search and discovery process.

Our customers have asked and we have answered: Change for the Syntax tab name

One of the most popular enhancement suggestions has been the renaming of the “Syntax” tabs. In response, we have decided upon a solution that we believe appropriately reflects the needs and desires of all of our customers.

That’s why on Friday, February 1, 2008 at 11:00am EST (4:00pm GMT; click here for a World Time Zone converter), the SilverPlatter Syntax tab will change to “SilverPlatter Search.”

See below for a screenshot of the new tab.

Though many customers requested “Advanced Search,” we had to find a solution that would accommodate customers who also have the Ovid Web Gateway platform. We could not rename both the SilverPlatter Syntax tab and the Ovid Syntax tabs to “Advanced Search”, as this would most certainly cause confusion to those customers using both products, and who would thereby see both tabs. 

The time for implementing the tab name was selected to ensure a smooth transition prior to the automatic migration of our Gateway customers to OvidSP (scheduled for Sunday, February 3, 2008 at 3:30pm EST/8:30PM GMT). Please note that this change will not interrupt service in any way.  

As you continue to prepare for transitioning to OvidSP, be sure to visit the OvidSP Resource Center for all supporting material related to OvidSP, including a schedule of end-user and train-the-trainer sessions, updated screenshots, the OvidSP User Guide, Frequently Asked Questions, an archive of all of our email communication on the new platform, and more. Please be assured that we’ll be updating our materials with the new tab name in the coming weeks. Contact your Ovid Account Representative or support@ovid.com for trial access to OvidSP.

Regards,

Wolters Kluwer Health - Ovid